We want you to love your order from LA LUER! Devices purchased through or directly fulfilled by www.laluer.com have a 30 day return policy. If you are not completely satisfied, please send an email with your order reference number to info@laluer.com within 30 days of purchase and a representative will assist you. We will provide return authorization and mailing information. Product(s) returned without a RA (Return Authorization) number will not be accepted.
If we receive a return and it as been damaged, we cannot accept your return. You can request to have it shipped back at your expense.
All refunds will be issued to the original form of payment within 10 business days of receipt. We will pay for your return shipping (for territories within the US only). Once your return is confirmed, we will send you a return label.
A 10% restocking charge will be assessed for the return.